Shipping policy
SHIPPING POLICY
Thank you for shopping with SwissPop.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Processing times may be extended during holidays, promotions, or periods of high demand.
Shipping Times
Estimated delivery times:
- United States: Standard Shipping: 5–12 business days
- International Shipping: 7–20 business days
Delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
- Shipping fees are calculated at checkout and displayed before payment is completed.
- Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.
Order Tracking
- Once your order of bracelets or accessories has shipped, you will receive a tracking number via email.
- Tracking information may take several days to update after shipment.
Incorrect Addresses
- Customers are responsible for providing accurate shipping information.
- SwissPop is not responsible for delays or losses resulting from incorrect addresses provided during checkout.
Lost Packages
If your package appears lost in transit, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.